FAQs
Rental
Visit our store and explore the available sarees. You can try up to three sarees during your appointment. Once you find the perfect one, a 50% advance payment is required to confirm your booking, along with a copy of the bride’s or a family member’s identity card for verification.
Yes, you can schedule a fitting appointment at our store before confirming your booking.
Our standard rental period is 2 weeks, but extensions can be arranged with prior notice.
Absolutely! Every saree is professionally dry-cleaned and carefully inspected before it is rented out again. The cleaning cost is already included in the saree price, so you don’t have to worry about extra charges.
General
Yes! We welcome saree owners to partner with us. Simply reach out, and we’ll guide you through the verification and listing process.
Yes. We can create sarees based on your requirements — making them beautiful, unique, and cost-effective.
Depending on the design, a custom saree may take 2–4 weeks to complete. We recommend placing your request well in advance.
You can visit our store in pannipitiya. We also provide online booking and delivery for added convenience.
Payments
We accept online payments, bank transfers, and cash payments at our store.
Yes, a refundable deposit may be required depending on the saree value. (50%) This will be returned once the saree is received in good condition.
Yes, the rental fee (and deposit, if applicable) must be paid at the time of booking to confirm your reservation.
Cancellations made 7 days before the event are eligible for a partial refund. Please see our cancellation policy for details.
Returns
Sarees can be returned directly to our store or via courier (if arranged in advance).
No. Professional dry-cleaning is included in your rental fee.
Minor wear is acceptable, but significant damage or permanent stains may result in a partial or full deduction from your deposit.
Late returns may incur an additional daily charge. Please contact us immediately if you expect a delay.